Sr. Manager, Quality

Job ID: 5101 

Alternate Locations:  

Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership.

Job Summary:

The Sr. Manager, Quality will lead a team of quality professionals that are responsible for product quality in the Writing division.  Up to 25% of travel is expected.

This position will:

• Drive quality into Writing new product, guiding the team through proactive use of quality best practices in the development process
• Maintain the quality of existing products by monitoring the voice of the customer and driving continuous improvement of Quality Management Systems
• Drive effective corrective and preventative action of quality issues, with strong root cause identification techniques and skills
• Develop skills expectations and training
• Develop and manage to budget
• Ensure maximum efficiency and productivity of team while adhering to Newell’s values
• Coordinate with and influence Supply Chain, R&D and Brand Marketing

Job Responsibilities by Capability:

Business Acumen – 40%

• Establish metrics and track key performance indicators to assess quality performance and drive improvement initiatives
• Accountable, owns and resolves all Writing product quality issues
• Responsible to collaborate and proactively communicate with all functions  
• Oversee Quality processes and ensure on-time delivery of projects
• Provide resources and leadership for activities such as:
  • New product development
  • Maintenance of existing products
  • Productivity projects
  • Source moves
  • Raw material substitution

Technical Leadership – 20%

• Develop Quality policies and procedures, as required
• Guide division through Quality processes of NPD (FMEA, APQP, PPAP)
• Oversee approaches to qualify supply chain changes and productivity projects (moves, equipment changes, material changes etc.)
• Lead the team to continuously improve product quality

Problem Solving – 10%

• Guide team in working with suppliers on resolving defective material issues, root cause analysis and corrective actions
• Leverage experience to identify critical activities to execute for successful delivery of program objectives

Communication – 10%

• Summarize complex situations in clear language for leadership
• Collaborate with Brand and Supply Chain in development of external communication

Organizational Agility – 10%

• Oversee the transfer of Quality principles into other cross-functional organizations resulting in better product quality
• Support Quality collaboration efforts across the organization to leverage best practices, expertise and shared resources

Technical Mastery – 10%

• Drive implementation of statistical data analysis
• Drive best practices in root cause analysis and corrective actions

Education and Work Experience:

• Bachelor’s degree in engineering, chemistry, materials, industrial engineering or closely related field required (consumer products Industry experience preferred)
• 10+ years of Quality experience
• 5+ years management experience

Skills and Competencies:

• Hands on experience in Leading a quality function
• Management experience and the proven ability to work in a global organization
• Experienced background in various processes.  Specific knowledge of molding, automated assembly, electronic assembly and compounding preferred
• Superior interpersonal and communication skills are essential for dealing with all levels of internal corporation, external suppliers and customers
• Demonstrated competence with problem solving methodologies (8D, 5-why, A3, Shanin, etc) process validation methodologies (APQP, Control Plans, PPAP, etc)
• CQM and/or CQE preferred

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.