Key Account Manager

Job ID: 4962 

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Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership.

Position Summary:

The Key Account Manager, National Account Sales, is responsible for supporting the development and execution of a collaborative business partnership between the Commercial Division and critical stakeholders within their assigned customer(s) to deliver volume, share, and profit objectives for the company across multiple product lines. This role will build customer relationships at multiple levels and facilitate connectivity in other functional areas including Sales, Marketing, Supply Chain, Customer Service, Project Management, and Data Analytics, delivering results while maintaining the highest level of integrity.

Responsibilities:

• Executes specific customer strategies and contributes to achieving the annual operating plans that deliver Newell Brands budget (revenue and profitability). 
• Supports the execution, development and delivery of customer Joint Business Plans, and successful execution of quarterly business reviews
• Demonstrate strong financial acumen and understanding of account P&L levers including list price, sales allowances, rebates, markdowns, trade marketing spend and other customer investments.
• Track and analyze customer product performance, pricing, and market trends to identify opportunities for growth.
• Provide monthly sales forecasts and end-to-end supply planning with the customer, demonstrating strong cross-functional expertise in operational disciplines.
• Networks and builds strong relationships with key customer and end user market decision makers and key internal stakeholders.
• Possess a strong understanding of customer distribution networks and customer-related metrics.
• Handle various customer inquiries, quotes, and product management tasks, ensuring accurate and efficient communication
• Externally advocates for the Newell business and internally advocates for the customer.
• Works with demand planning to develop accurate sales forecasts on sales opportunities and achieve specified levels of forecast accuracy.  
• Monitor competitors' brands and products.
• Leverages our brands and product mix to improve profitability and productivity for the end user.
• Leverage category development management, customer planning, commercial finance, and customer supply chain resources in the development and activation of customer and category business plans.
• Analyze business trends and ideates on ways to drive the business – collaborates with cross functional team on the tactics.
• Responsible for accurate sales forecast and sales attainment for assigned book of business.
• Track plan progress and conduct timely reviews with end user customers; make plan adjustments as necessary.
• Monitor and analyze customer inventory, shipments, and sales forecasts to ensure timely delivery and address any discrepancies.
• Conduct regular meetings and prepare performance metrics, forecasts, and strategic plans for customer accounts.

Key Qualifications:

• Bachelor’s degree in business or similar field required
• Proven experience in sales, with a strong understanding of sales strategies and techniques
• Experience working in a Consumer-Packaged Goods (CPG), Fast-Moving Consumer Good (FMCG) and/or consumer durables industry strongly preferred.
• In-depth knowledge of supply chain processes and logistics to ensure efficient delivery and inventory management
• Excellent customer service skills to build and maintain strong relationships with key stakeholders
• Strong project management skills to oversee and execute various customer-related initiatives and plans
• Ability to analyze data and trends to make informed business decisions and drive growth.
• Understanding of financial principles, including account P&L levers, pricing, and profitability.
• Advanced proficiency in Excel for data analysis, reporting, and forecasting.
• Exceptional verbal and written communication skills to effectively interact with customers and internal teams.
• Strong problem-solving skills to address and resolve shipment, delivery, and product availability issues.
• Ability to develop and execute strategic plans that align with business objectives and customer needs.
• Ability to analyze data.
• Experience working within a live trade accrual system.
• Ability to run, comprehend and communicate report findings.
• Ability to operate independently given direction and bring ideas and solutions to issues raised.
• Ability to analyze and assess organizational needs and provide solutions accordingly.
• Excellent written and verbal communication skills; must be able to present data in an organized manner to different levels of the organization.
• Ability to build relationships and navigate a matrixed organization.

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.