Mercado Libre Coordinator
Mexico City, MX
Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership.
The Mercado Libre Coordinator will be responsible for leading the 1P and 3P relationship with MELI. Tis role will implement merchandising execution and provide inputs on strategy across MELI, developing the incorporation of different brands in the world of marketplaces and new online sales platforms. The ideal candidate should have eCommerce merchandising or buying exposure with a blend of analytical and creative skills. This role requires partnerships with several cross-functional teams including, Marketing, Technology, Supply, After Sales and Planning teams to come up with new strategies for grow, profit and improve the eCommerce business.
Specific Responsibilities:
· Develop and implement strategies to maximize sales, improve marketplaces performance, and enhance customer satisfaction on MELI.
· Manage and optimize product listings, ensuring accurate and compelling descriptions, images, and pricing.
· Develop digital marketing plans focused on digital retail media
· Monitor marketplace performance metrics, such as conversion rates, order fulfillment, and customer feedback, and take necessary actions to achieve performance targets.
· Collaborate with cross-functional teams, including marketing, sales, and operations, to coordinate product launches, promotions, and inventory management
· Build connections with brand activation, and trade/category to support the strategic growth of MELI.
· Stay updated on industry trends, competitor activities, and marketplace policies, and provide recommendations for continuous improvement.
· Conduct regular data analysis and generate actionable insights to improve marketplace performance and identify opportunities for growth.
· Ensure compliance with marketplace policies and regulations, including monitoring and addressing any policy violations or customer disputes.
· Implement effective customer service practices to resolve inquiries, complaints, and ensure a positive shopping experience for customers.
· Responsible for the channel sales forecast and compliance with the proposed goals
· Stay abreast of emerging technologies and tools related to MELI and make recommendations improve the optimizations.
· Familiarity with SEO principles and techniques for optimizing product listings.
Qualifications
· Bachelor's Degree in Business Management, Marketing or Business oriented
· Experience in eCommerce or Digital Marketing, ideally managing accounts (Amazon, Mercado Libre or similar)
· Understanding of eCommerce channels, metrics and costumer journey,
· Strong analytical focus and KPIs management
· Ability to work effectively and collaboratively across lines of business
· Ability to learn, understand and converse around key business issues.
· Strong decision-making skills and an understanding of where projects fit into overall Company and development strategies.
· Demonstrated integrity and maturity, and a constructive approach to challenges.
· Ability to operate independently given direction, and bring ideas and solutions to issues raised
· Strong written and verbal communication skills.
· Detail-oriented and operationally-focused.
· Strong project planning, tracking & organizing skills.
· Takes initiative & brings impeccable follow-up skills.
· Demonstrated ability to lead multiple activities and assignments simultaneously.
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.