Employee Care Associate (Bilingual: English & Spanish)
Remote, Remote, US
Job ID: 5777
Alternate Locations:
Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact—supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.
About the Role:
We are seeking a detail-oriented and proactive Employee Care Associate to join our North American HR Shared Services Team. This role is ideal for individuals starting their career in HR and involves operational and administrative tasks, data entry, and handling routine employee requests.
You will play a crucial role in ensuring smooth workflows between Tier 0, Tier 1, and employee-facing needs, while learning the business and following standardized procedures.
Key Responsibilities:
- Accurately enter and update employee information in SAP, HCM.
- Provide support for employee queries using various contact methods.
- Prepare and distribute HR documents (employment contracts, policy updates to Employee Portal, etc.).
- Support HRSS projects by providing administrative assistance.
Required Qualifications:
- 1+ years of experience in HR or administrative roles.
- Strong attention to detail and accuracy in data entry.
- Fluent in English and Spanish (spoken and written).
- Excellent organizational and communication skills.
- Ability to follow standardized procedures and manage tasks in a high volume environment.
- Proficiency in HRIS systems (e.g., SAP, HCM), case management tools, and Microsoft Office Suite.
Preferred Qualifications:
- Experience in HR Shared Services or a related HR function.
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.